Privacy Policy

Introduction

Effective April 11, 2022.

Our website address is: https://sscarsnh.com.

Welcome to Seacoast Specialist Cars (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and marketing efforts.

Information We Collect

We may collect the following personal information from customers and website visitors:

• Communication Data: Any messages, inquiries, or service requests you submit.
• Contact Information: Name, email, phone number, and address.
• Vehicle Information: Make, model, year, and service history.

How We Collect Information

We collect information through the following methods:

• In-person interactions at our business location
• Website forms
• Google ad forms
• Call tracking software (phone ID)

How We Use Your Information

Your personal data is used for the following purposes:

• Improving our website and services through analytics
• Providing accurate service quotes and scheduling repairs
• Communicating with you about appointments, estimates, and services
• Sending marketing emails (if you’ve subscribed)

Data Storage & Security

Your information is stored securely in the following locations:

• Mitchell1 CRM (service software)
• HubSpot CRM
• Mailchimp (email marketing platform, email addresses only)
• Company-owned computers on an internal server

We take reasonable measures to secure your information and prevent unauthorized access.

Data Sharing & Third-Party Tracking

We do not sell or share your personal data with third parties, except as necessary to operate our business. We use the following tracking tools:

• Google Analytics
• Meta Pixel
• Simpli.fi pixel (display ad agency)

These tools help us analyze website traffic and improve our marketing efforts.

User Rights & Choices

You may request deletion or modification of your data stored in Mitchell1 by contacting us. You can unsubscribe from marketing emails via Mailchimp’s opt-out feature. You may opt out of third-party tracking through browser settings or ad preference tools. User data is retained indefinitely unless otherwise requested.

Contact Information

If you have any questions or data requests, please contact us at:

Seacoast Specialist Cars
📍 174 Raymond Road, Candia, NH 03034
📧 [email protected]
📞 603-782-0870